The Lufthansa Group and TripActions have enhanced their strategic
partnership, which will see the airline group’s SME clients able to utilise the
travel management company’s booking platform.
The companies have worked together to develop a version of
the TripActions platform for members of Lufthansa Group’s PartnerPlusBenefit
programme, which will provide them with a booking solution for air, rail, hotel
and car rental, as well as policy and profile management, duty of care,
sustainability solutions, real-time reporting, 24/7 customer support and
centralised billing.
According to the companies, the offering covers the carriers
Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa and Swiss and will
initially be available to customers in those airlines’ home markets in early
2022. Over the course of the year, both teams will work to add enhancements to
the solution, including additional redemption benefits, corporate products and
multiple languages, as well as expansion into new countries.
The partnership will enable PartnerPlusBenefits members to
continue to earn and redeem points directly through the TripActions booking
tool. Further functionality will be launched in the future, according to
TripActions.
Lufthansa invested in TripActions in January 2020 as the company continued expanding in Europe, kicking off the firms' strategic partnership.
Stefan Kreuzpaintner, senior vice president of sales for
Lufthansa Group Network Airlines and chief commercial officer of Lufthansa
Airline, said: “Thanks to the partnership with TripActions, we are pleased to
now also provide a solution to our valued corporate customers who have
previously booked via our airline websites and have long had the desire for a
suitable solution and associated enhanced functionalities. This unique offering
expands the available TMC offers in the market for corporates, adding to the
current solutions offered by our other TMC partners.”
Danny Finkel, chief travel officer at TripActions, added: “We’re
excited to further our partnership with Lufthansa Group with this
industry-first joint booking platform that will provide deeper technical
integrations and the unique ability to offer integrated loyalty.”