Key people: 
John Gianquitto Founder and president
Steve Barrass Chief executive officer
Jens Penny Chief financial officer
Jennifer Pratt Chief people officer
Bruce Wildgust Chief technology officer

Main industry sectors: Financial services, investment management, entertainment, professional services

Other services: Entertainment travel, production VIP travel, talent travel, events, conference and incentive travel

Type of company: Majority owned by venture capital

Transactions handled online: 4%

Transactions: Air 40% | Hotel 17% | Rail 1% | Car 1% | MICE 3% | Other 38%

Geographical breakdown of transactions: UK/Ireland 4% | Short-haul 65% | Long-haul 31%

Top destinations:
Short-haul Amsterdam, Berlin, Dublin, Frankfurt, Paris
Long-haul New York, Los Angeles, Dubai, Hong Kong, Singapore

Office locations: London, Manchester, Leeds. New York, Miami, Atlanta, Nashville, Los Angeles, Sydney, Melbourne, Singapore

Association and network membership: Advantage Travel Partnership, The BTA, WIN Travel Network

UK full-time equivalent staff: 350
Average length of service: 5.6 years
Average industry experience: 4.5 years

GDS: Travleport (Galileo)

Online booking tools: SAP Concur, Serko (Australia)

Expense management tools: SAP Concur

Other technology: TAGgo (mobile app), TAGsafeguard+ (tracking), TAGdash (portal), TAGrobotics (quality control), TAGmyseat (seat assignment and waitlist platform), TAGgreenlight (pre-trip approval), TAGflight-iq (flight disruption tool), TAGfare-iq (lower fare checker), TAGdesktop (profile management), TAGanalytics+ (dashboard reporting), TAGanalytics (MI reporting).

NDC content: Travelfusion

Biggest innovations in 2020: TAGanalytics+ online dynamic reporting with detailed information on travel spend and trends and TAGgo mobile app with real time access to travel info.