RADIUS TRAVEL

COMPANY PROFILE

Key people

Nicole Wilcock, Executive director, global network
Henrietta Balint, Executive director, global meetings & events
Chris Giordano, Executive director, information technology
Rafael Gonzalez, Executive director, global agency network
Alison Hart, Vice president, global supplier partnerships

Number of members globally

More than 130 independent travel and meetings specialist agencies worldwide

Members include

Clyde Travel Management (United Kingdom), Inntel (United Kingdom), DERPART Travel Service (Germany), Nautalia Viajes (Spain), Kuoni Business Travel (Switzerland), Selectour Affaires (France)

Technology offering to members

Radius Travel members offer a combination of in-house and third-party tools. The in-house tech stack includes Radius PTA pre-trip authorization, Radius Secure travel risk and duty of care tool, and proprietary Radius IQ data warehouse. Delay and cancellation compensation tool, mid and back office systems, profile management tool

Consortium hotel programme

Radius Global Partnership Program offers best available rates in chains and boutique hotels with some offering an additional 5 to 10 per cent discount. Guaranteed last room availability and travellers can still earn loyalty points. The programme represents US$2.4 billion in revenue and more than 14 million room nights

Other consortium benefits

Radius global account managers (GAMs) monitor client programmes for savings opportunities and service issues, consolidating data, and feedback from each country. At the local level, local account managers work closely with GAMs during the implementation process and are responsible for adherence to service requirements. Full-service global event management company operating in over 130 countries, including virtual solutions, creative design and incentive programmes

 Key innovations in 2021

Radius added Clyde Travel Management to the partner network, expanding customer servicing capabilities in Nordic markets