141 Moorgate, London, EC2M 6TX
020 7242 5555
quintessentiallyctm.com
info@quintessentiallyctm.com
UK business travel gross sales 2019 £48,000,000
New business 2019 £1,500,000
Key people Ian Neale, Chief executive officer; Suzie Harris, Managing director; Chris Trowbridge, Commercial & technical director; Laura Littlejohn, Operations director; Neil Barton, Business development manager.
Main industry sectors of clients Financial, private equity, hedge funds, insurance, property, legal, media, advertising, lifestyle, oil & gas mining, high net worth individuals, leisure.
Services offered in addition to business travel Events, incentives, executive leisure, concierge.
Type of company Privately owned.
Number of transactions in 2019 65,000
Transactions handled online 10%
(Air 60% • Hotel 25% • Rail 5% • Car 3% • MICE 2% • Other 5%)
Locations and networks London City, London West End, New York. Advantage Travel Partnership, The BTA, Focus Travel Partnership, WIN Travel Network.
UK full-time equivalent staff 65
Average years of service/experience 8 yrs/15 yrs
GDS and technology Travelport (Smartpoint), Apollo & Amadeus. Atriis online booking, QCTM Analytix, Agentivity, Focus Dashboard, QCTM mobile app, Salesforce.
Biggest innovations in 2019 Launch of QCTM mobile app, introduction of QCTM Analytix providing high level management data, reports/analysis and successful integration of NDC booking channels for offline reservations.
TMC description QCTM is a “dynamic, high-touch travel management company” and is a specialist corporate division of Quintessentially, the lifestyle, concierge and travel service. QCTM operates in London and New York.