1. Call Me Ishmael Travel
Key people:
David Sullivan Managing director
Nicola Cox Director
Glenn Watson Head of IT
Ceri Edwards Senior marketing manager
Main industry sectors: Finance, telecoms, professional services, energy, consulting, legal, technology, marketing, PR, pharmaceutical, private clients, SME
Other services: Meetings and events, group travel, executive leisure, concierge, VIP meet and assist, private jet charter, inhouse out of hours service, duty of care solutions, data management and consultancy
Type of company: Privately owned
Transactions handled online: 17%
Transactions:
Air 55% | Hotel 25% | Rail 5% | Car 5% | MICE 5% | Other 5%
Geographical breakdown of transactions:
UK/Ireland 15% | Short-haul 25% | Long-haul 60%
Top destinations: Short-haul - Geneva, Paris, Amsterdam, Madrid, Zurich; Long-haul - New York, Johannesburg, Dubai, Boston, Luanda
Office locations: London
Association and network membership: Advantage Travel Partnership, The BTA, Focus Travel Partnership, WIN Travel Network
UK full-time equivalent staff: 24
Average length of service: 8 years
Average industry experience: 15 years
GDS: Travelport
Online booking tools: Atriis, Evolvi
Expense management tools: Certify, Expensify, SAP Concur
Other technology: MIDAS-Book online booking tool (Atriis), MIDAS-Mobile iOS and Android app, MIDAS-Analytics management information (Travelogix), MIDAS-Secure risk management solution (PinPoint)
NDC content: Yes via Atriis
Biggest innovations in 2020: Introduction of NavAgent: combining booking capture and analysis tool, with point-of-sale automation applications and software integration expertise
Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry
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