9th Floor, St James Building, 61-95 Oxford Street, Manchester, M1 6EJ
0161 819 8900
keytravel.com
sales@keytravel.com
UK business travel gross sales 2019 £200,000,000
New business 2019 £20,000,000
Key people Saad Hammad, Chief executive officer; David Burns, Chief technology officer; Lisa Akeroyd, Chief commercial officer; Nigel Birks, Chief financial officer; Katie Hungerford, Head of group marketing.
Main industry sectors of clients Global non-profit sectors – humanitarian, academic, faith.
Services offered in addition to business travel Group travel, event travel, conference and meetings, visa and passport service, consultancy.
Type of company Privately owned.
Number of transactions in 2019 613,000
Transactions handled online 75%
Locations and networks Manchester, London, Philadelphia, Belgium, Netherlands, France, Italy, Kenya. The BTA, ATOL, ABTA, IIP, IATA, CIPS Sustainability Index.
UK full-time equivalent staff 517
Average length of service 6.7 years
GDS and technology Amadeus and Sabre. Customisable booking platform Atlas (Amadeus, Salesforce, Microsoft) with extensive approval routing, air search from GDS and non-GDS sources, hotel and vehicle content, carbon reporting and offsetting, customer dashboards, mobile app, health and wellbeing app, risk management and duty of care app, mobile traveller tracking.
Biggest innovations in 2019 Enhanced online booking tool with additional functionality including new customer dashboards.
TMC description Key Travel “reduces travel cost and complexity for those travelling to do good in the world”. It has helped clients overcome the complexities of unique travel requirements for 40 years.