1. Call Me Ishmael Travel
Key people:
James O'Donnell Commercial manager
Ken Thompson Managing director
Chris Klinker Groups director
Martin Boone Specialist sales director
Claire Lucas Corporate travel manager
Main industry sectors: Pharmaceutical, IT, finance, retail, manufacturing, legal, consulting, music & entertainment
Other services: Groups, conference and incentive, meetings & events, tour operations and retail leisure
Type of company: Privately owned
Transactions handled online: 40%
Transactions:
Air 59% | Hotel 20% | Rail 10% | Car 1% | MICE 5% | Other 5%
Geographical breakdown of transactions:
UK/Ireland 5% | Short-haul 75% | Long-haul 20%
Top destinations:
Short-haul Dusseldorf, Frankfurt, Geneva, Amsterdam, Paris
Long-haul Tokyo, New York, San Francisco, Dubai, Los Angeles
Office locations: Eton and Wokingham, Cork
Association and network membership: Advantage Travel Partnership, The BTA, WIN Travel Network, American Express TPN
UK full-time equivalent staff: 80
Average length of service: 14 years
Average industry experience: 20 years
GDS: Sabre
Online booking tools: GetThere, SAP Concur
Expense management tools: SAP Concur
Other technology: Datasense management information
NDC content: Yes via GDS and SAP Concur
Biggest innovations in 2020: Complete opening of European office in Cork
Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry
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