Zone One, Angel Square, Islington, London EC1V 1NS
0161 233 5500
egencia.co.uk
sales@egencia.co.uk
UK business travel gross sales 2019 £594,300,000 (BTN Europe estimate)
New business 2019 £600,000,000 (Egencia won some large global accounts in 2019 including BP)
Key people Tristan Smith, VP customer success (small-medium businesses); Manuel Brachet, VP customer success (large and international businesses); Donna Baker, VP customer operations; Arnaud Le Masne, VP sales.
Main industry sectors of clients All sectors.
Services offered in addition to business travel Payment and expense, VIP/exec service, consulting, MICE, visas and passports, spend optimisation.
Type of company Listed on a stock exchange (part of Expedia Group).
Transactions handled online 90%
Locations and networks London, Manchester and Glasgow. 60+ countries. The BTA, ITM, GBTA.
UK full-time equivalent staff 500
Average length of service/experience 6 yrs/10 yrs
GDS and technology Amadeus, Sabre, Travelsky, Travelport and SilverRail. Proprietary wholly owned self-booking technology. Integrated desktop, mobile, policy, approval, reporting and analytics.
Biggest innovations in 2019 Egencia Smart Mix (AI/machine learning policy, compliant shopping and booking experience), Egencia Savings Finder (price monitoring and re-booking), Egencia Analytics Studio/CO2 reporting (travel-related greenhouse emissions).
TMC description Egencia calls itself the “original disruptor, continual innovator”. Part of Expedia Group, Egencia serves businesses large and small in more than 60 countries leveraging wholly-owned technology and 24/7 customer service.